Billing Terms and Conditions

Accepted Payment Methods

At Haanqo, we currently accept PayPal as our secure and trusted method of payment. Customers can use their PayPal account to complete purchases at checkout. By using PayPal, you benefit from additional protections and security offered through their platform.

Currency for Transactions

All transactions made on our website are processed exclusively in Malaysian Ringgit (MYR). The final amount charged at checkout will be displayed in MYR, and any applicable currency conversions are the responsibility of the customer’s financial institution or PayPal account.

Secure Payment

We take the security of your information seriously. All transactions conducted on our website are protected by SSL encryption technology, ensuring that your personal and financial details remain confidential and secure at every stage of the checkout process.

Shipping Policy Overview

Once payment has been successfully processed, orders are prepared and shipped within our standard handling and delivery timelines. Our shipping practices include free shipping across Malaysia with an estimated delivery time of 6–10 business days (Monday to Friday). For full details, please refer to our Shipping Policy

Return & Refund Policy Overview

We want our customers to shop with confidence. If you are not fully satisfied with your purchase, you may request a return or exchange within 30 days from the date of delivery. Refunds are typically processed within 14 business days and will be issued to your original payment method. For the complete terms, please refer to our Return & Refund Policy

Privacy Policy Overview

Your privacy is important to us. We only collect and use customer information as necessary to process transactions, fulfill orders, and provide a better shopping experience. All personal data is handled in compliance with applicable privacy laws. To learn more about how we safeguard your information, please visit our Privacy Policy

Google Merchant Center Compliance

Haanqo is committed to maintaining full transparency in all billing and checkout practices. We strictly adhere to Google Merchant Center policies, ensuring that all pricing, charges, and payment terms are clearly disclosed before customers confirm their orders.

Need Help?

If you have any questions about our Billing Terms and Conditions, or if you require assistance with your order or payment, please contact us directly.

Store Name: Haanqo

Email: info@haanqo.com

Address: 5, Jln P15 H, Presint 15, 62050 Putrajaya, Wilayah Persekutuan Putrajaya, Malaysia

Operating Hours: Monday to Friday, 10:00 AM – 6:00 PM (GMT+8)